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Topic: PAL PSO Server Maintenance

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lordnikon
rank 86
Posted:
Tue Jul 06, 2004 4:22 pm
quote : #1
profile : pm
Posts: 5890
Type: NTSC-U/C
For the past week PAL PSO gamers have had little luck in connecting online with PSO. Confirmation from sega of europe has been made on the situation. There is a problem with the servers. It is currently up to Sonic Team to resolve the issue. It is out of Sega of Europe's hands at the moment. Sega of Europe made it very clear there is no plans to take down PAL PSO anytime soon. The overwhelming repetition in every customer service response we have recieved is good to hear. Many thanx go out to M1Savage, segadreamcaster, Blast, DreamcastMagic, Thira CLONE and others who have been contacting sega support. Below is verbatim from Sega of Europe Support:

-----------

Quote:
"Dear Sir,

Thanks for your e-mail. We have a problem with the server at the moment. The fault is reported to the SonicTeam and will be fixed as soon as possible. Do not hesitate to contact us again if you have any further questions.

Kind regards,
Thomas Taudien

SEGA Customer Service
info@segahelp.com <mailto:info@segahelp.com>
Internet help line 09066 544 544 (premium rate)
All other enquiries 08456 090 090 (local call rate)
http://www.sega-europe.com"

-----------

Quote:
Thank you for your email.

The EU PSO Dreamcast servers have been down for a few days now. Sonic
Team
are working on the issue at the moment and have not advised us of any
plans
to close the servers. The only thing you can do is keep trying to
connect
from time to time.

Thank you for your patience.

Please do not hesitate to contact us if you have any further queries.

Best regards,

Vanessa Forsythe
SEGA Customer Service
Info@Segahelp.com
Internet help line 09066 544 544 (premium rate)
All other enquiries 08456 090 090 (local call rate)
<http://www.sega-europe.com>

-----------

PAL PSO will still be online. Hopefully the servers will be all patched up and fixed shortly. Then gamers can continue lvling and enjoying the fine game that is Phantasy Star Online.


Last edited by lordnikon on Tue Oct 11, 2005 11:27 am; edited 3 times in total
  _________________
I'm already numero uno on Dark Helmet's hit list...
jhorto1
unknown
Posted:
Tue Jul 06, 2004 7:11 pm
quote : #2
profile : pm
Posts: 165
Great! I'm still holding out hope. If they come up, the next time someone schedules a game I'm there. You never know when it could be your last time.
  _________________
Current PSO Character: Zach (See my Avatar)
Xboxlive Gamertag: Natty Boh man
frokid879
rank 21
Posted:
Wed Jul 07, 2004 12:25 am
quote : #3
profile : pm
Posts: 405
so ur pso worked out for you jhorto? thats good. i really gotta start playing again but since i lost my charachter i said UGH
  _________________
WWW.FREERIDEFORUMS.COM
ultrapro
unknown
Posted:
Wed Jul 07, 2004 6:22 am
quote : #4
profile : pm
Posts: 1674
yeah this really pissed me off on sunday, i had read the threads going about this but was hoping it was clear for the weekend. however, come sunday, the day of my regular game, it still wouldnt allow access. sorry to all those out there, i wasnt sure if some guys got on or not, until i read this i thought it was my dc.
  _________________
Catch me on XBOX LIVE as Ultrapro
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